NPS Redesign

A speculative redesign for a fresh, intuitive experience of the National Parks Service App.

Team

Stephanie Chou, Alicia Beatty, Steve Wu, Mike Ma

Stephanie Chou, Alicia Beatty, Steve Wu, Mike Ma

Duration

5 weeks

5 weeks

Role

User Researcher, Interaction Designer, Motion Designer, Visual Designer

User Researcher, Interaction Designer, Motion Designer, Visual Designer

Tools

Figma, After Effects

Figma, After Effects

Project Overview

Project Overview

We found that while exploring the NPS app, confusing navigation and lack of information led to frustrating experiences. As a result, the 5-week redesign is a speculative take on furthering the National Park Service's mission—to showcase National parks for enjoyment and inspiration.

Jump to final design!

Jump to final design!

Jump to final design!

Jump to final design!

Jump to final design!

Jump to final design!

My role: Design strategist and motion designer

My role: Design strategist and motion designer

Though I had a hand in every part of the process, I mainly worked on the NPS redesign strategy and motion promotional video.

The current NPS app is overwhelmingly unorganized.

The current NPS app is overwhelmingly unorganized.

Unclear information priority

Undetailed maps

"Russian doll" nesting navigation

Unclear information priority

Undetailed maps

"Russian doll" nesting navigation

Identifying design opportunities to better align with the NPS's goals.

Identifying design opportunities to better align with the NPS's goals.

Restructure the information architecture to create smooth navigation.

Restructure the information architecture to create smooth navigation.

Provoke an adventurous spirit to encourage a trip to national parks.

Provoke an adventurous spirit to encourage a trip to national parks.

Help adventurers feel confident in their next trip to visit national parks.

Help adventurers feel confident in their next trip to visit national parks.

Our main priority was to make an informative yet easy-to-navigate app.​​​​​​​

Our main priority was to make an informative yet easy-to-navigate app.​​​​​​​

We were designing beyond simply being useful, but also to encourage travelers to explore and plan trips to national parks.

Above all, we want to unveil fresh, engaging experiences for park visitors.​​​​​

Above all, we want to unveil fresh, engaging experiences for park visitors.​​​​​

Our UX pillars touched on three different sides; one to organize, one to motivate, and one to stay informed.

Competitor apps don't showcase the true wonders of the world.

Competitor apps don't showcase the true wonders of the world.

Instead, they get lost in a lack of information, arbitrary park measurements, and confusing UI.

Our concept cards focused on provoking an adventurous spirit.

Our concept cards focused on provoking an adventurous spirit.

I ideated various phone-product concepts that emphasize fun in its solution, mainly focusing on providing a fun and interactive physical experience.

Restructuring the information architecture to eliminate navigation confusion.

Restructuring the information architecture to eliminate navigation confusion.

Making the map easily accessible no matter what page they're currently on.

Moodboard

Moodboard

Presenting our final NPS app redesign!

Presenting our final NPS app redesign!

A fresh look, a better navigation system, and an experience crafted around creating the best National parks adventure experience.

Redesigned Features

Redesigned Features

The right job for the right people!

The right job for the right people!

Realistically, this wasn’t a linear path to success. This was an arduous yet adventurous 5-week journey to address a problem at its roots and change it for the better. But, for a 5-week redesign challenge, we were extremely efficient. Part of this is because the group we curated took advantage of everyone's strengths and challenged us to improve our weaknesses!

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© 2025

Stephanie Chou

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stopping by!

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© 2025

Stephanie Chou

All rights reserved.

Thanks for

stopping by!

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© 2025

Stephanie Chou

All rights reserved.